Last Updated: July 2025

New Jili Privacy Policy – How We Protect Your Data

At New Jili, your personal data is treated with the same care we put into every other part of the platform. This Privacy Policy explains exactly what information we collect when you use New Jili, why we collect it, how we use and store it, who we share it with, and what rights you have as a Filipino player. We've written it in plain language — no legal jargon designed to obscure what's actually happening with your information.

256-bit SSL encryption Data access on request Right to deletion No sale of personal data
Policy at a Glance
We collect only what we need
No selling of your data to third parties
SSL encryption on all data transfers
You can access or delete your data
Cookies used for platform function
Contact: support@newjili.best
new jili
Section 01

Who We Are

New Jili ("we," "our," "us," "the Platform") operates the online gaming platform accessible at newjili.best. This Privacy Policy applies to all players, visitors, and users who interact with New Jili — whether you are browsing the platform, registering an account, making a deposit, or contacting our support team.

For the purposes of data protection, New Jili is the data controller responsible for the personal information you submit to or that we collect from you during your use of the platform. If you have questions about how your data is handled, or wish to exercise any of the rights described in this policy, the correct contact is support@newjili.best.

New Jili operates in compliance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. We take our obligations under this law seriously and apply its principles — transparency, legitimate purpose, and proportionality — to every aspect of how we handle player data.

In plain terms: New Jili collects personal data because we need it to run a legitimate, licensed online gaming platform. We don't collect data we don't need, and we don't sell your data to anyone for marketing purposes.

Section 02

Personal Data We Collect

Categories of Data Collected by New Jili

The following table outlines the categories of personal data we collect, what specific information is included, and the purpose for which we collect it.

Category Information Included Purpose
Identity Data Full name, date of birth, government ID details Account registration, KYC verification, age verification
Contact Data Email address, mobile number Account communication, support, security alerts
Financial Data GCash number, bank account details, transaction history Processing deposits and withdrawals, AML compliance
Technical Data IP address, device type, browser, operating system Fraud detection, security, platform optimisation
Usage Data Games played, bet amounts, session durations, login times Responsible gaming monitoring, platform improvement
Communications Data Support chat transcripts, email exchanges Quality assurance, dispute resolution, compliance
Section 03

How We Collect Your Data

Sources of Data Collection at New Jili

New Jili collects personal data through several channels, all of which you interact with directly or consent to as part of using the platform:

  • Direct registration: When you create your New Jili account, you provide your name, date of birth, mobile number, and email address directly through our registration form.
  • Identity verification: When you submit documents for KYC verification — such as a government-issued ID or proof of address — we collect the information contained in those documents for verification purposes.
  • Payment transactions: When you make a deposit or request a withdrawal via GCash, Maya, or a bank transfer, we receive transaction reference data from your payment provider sufficient to confirm the transaction.
  • Platform activity: Our systems automatically log your activity on New Jili — including games played, bet amounts, session times, and login details — as part of normal platform operation.
  • Customer support interactions: When you contact New Jili via live chat or email, we retain records of those conversations for quality assurance and to resolve any follow-up queries.
  • Cookies and device data: Our platform uses cookies and similar technologies to identify returning users, maintain session states, and analyse platform usage. See Section 08 for full details.
new jili
Section 04

Why We Use Your Data

Legal Bases and Purposes

New Jili processes personal data only where we have a valid legal basis to do so. The main purposes for which we use your data, and the legal basis we rely on, are as follows:

  • To operate your account and provide gaming services — this is the core performance of the contract between you and New Jili. Without this processing, we cannot run your account, process bets, or pay winnings.
  • To verify your identity and age — we are legally required to confirm that all New Jili players are aged 21 or above and are who they say they are. This is a legal obligation, not a choice.
  • To process deposits and withdrawals — financial transaction processing requires identification of the payment source and destination. This is a contractual and legal requirement.
  • To prevent fraud, money laundering, and criminal activity — New Jili has obligations under anti-money-laundering and counter-terrorism financing laws that require us to monitor transactions and flag suspicious activity. This is a legal obligation.
  • To support responsible gaming — we monitor betting patterns and session data to identify players who may be at risk of problem gambling, enabling us to offer appropriate support tools. This serves your legitimate interest and is part of our regulatory requirements.
  • To improve the platform — with your consent where required, we use aggregated and anonymised usage data to understand how Filipino players use New Jili and to improve the platform experience.
  • To send service communications — we send transactional emails (deposit confirmations, withdrawal notifications, security alerts) as part of running your account. Promotional communications are sent only where you have opted in.

Marketing communications: New Jili will only send you promotional emails or notifications if you have actively opted in to receive them. You can withdraw this consent at any time by updating your communication preferences in your account settings or by emailing support@newjili.best.

Section 05

Data Sharing and Third Parties

Who We Share Your Data With

New Jili does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Period. We only share your personal data with third parties where it is necessary to deliver the New Jili service or to meet our legal obligations.

  • Payment processors: GCash, Maya, and bank payment infrastructure providers receive only the transaction data necessary to process your deposit or withdrawal. They are bound by their own privacy and data security obligations.
  • Identity verification services: Where third-party KYC verification is used, your submitted identity documents are processed by our verification partner solely for the purpose of confirming your identity and age. These partners are contractually prohibited from using your data for any other purpose.
  • Game providers: Some games on the New Jili platform are provided by third-party game studios. Where these providers require technical session data to deliver the game, that data is limited to what is necessary and governed by data processing agreements.
  • Regulatory and law enforcement authorities: New Jili is required by law to report certain activities — including suspected money laundering — to the relevant Philippine government authorities. We comply with lawful requests for data from courts and regulators.
  • Fraud prevention organisations: New Jili may share data with shared fraud prevention databases to protect the platform and all players from fraudulent activity.

Cross-border transfers: Some of our technology and service providers operate infrastructure outside the Philippines. Where personal data is transferred internationally, we ensure equivalent data protection standards are in place through contractual protections and, where applicable, adherence to the Data Privacy Act's provisions on international data transfers.

Section 06

Data Security

How New Jili Protects Your Data

New Jili implements industry-standard and regulatory-grade security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption on all data transmitted between your device and New Jili's servers. Every login, deposit, and data submission is encrypted in transit.
  • Encrypted storage for sensitive data fields including financial account details and identity document data at rest.
  • Access controls that limit which New Jili staff can access personal data to those with a direct operational need. Staff with data access are trained on data protection obligations.
  • Multi-factor authentication available for player accounts. We strongly recommend all New Jili players enable two-factor authentication on their accounts.
  • Regular security reviews — New Jili conducts periodic reviews of our data security practices and infrastructure to identify and address vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. If you suspect your New Jili account has been compromised, contact support@newjili.best immediately. We will act on account security concerns without delay.

Section 07

Data Retention

How Long We Keep Your Data

New Jili retains personal data for as long as is necessary for the purpose for which it was collected, or as long as we are required to under applicable law. Specific retention periods include:

  • Active account data: Held for the duration of your account and for a period after account closure to meet our legal obligations.
  • Financial transaction records: Retained for a minimum of five years from the date of the transaction in accordance with anti-money-laundering regulations.
  • Identity verification documents: Retained for five years from the date of verification or account closure, whichever is later.
  • Support communications: Retained for three years from the date of the interaction for quality assurance and dispute resolution purposes.
  • Technical and usage logs: Retained for up to 24 months for fraud detection, security, and platform improvement purposes.

Once the applicable retention period has elapsed and there is no further legal obligation to retain your data, New Jili will securely delete or anonymise it. Anonymised data — where all identifying information has been removed — may be retained indefinitely for statistical and analytical purposes.

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Section 08

Cookies and Tracking Technologies

How New Jili Uses Cookies

New Jili uses cookies — small text files stored on your device by your browser — and similar tracking technologies to enable the platform to function properly and to improve your experience. We use three categories of cookies:

Cookie Type Purpose Can Be Disabled?
Essential Maintain your login session, remember your language preference, enable secure transactions. The platform cannot function without these. No — required for platform function
Analytics Understand how players navigate New Jili — which pages are visited, where players drop off, how long sessions last. Used to improve the platform. Yes — via cookie settings
Preference Remember your game settings, bet size preferences, and display preferences between sessions. Yes — via cookie settings

To manage your cookie preferences, you can adjust settings in your browser. Note that disabling essential cookies will prevent you from logging in to your New Jili account. Analytics and preference cookies can be disabled without affecting core platform functionality.

Section 09

Your Data Rights as a Filipino Player

Rights Under the Data Privacy Act of 2012

As a player and data subject, you have the following rights with respect to your personal data held by New Jili. You can exercise any of these rights by contacting support@newjili.best. We will respond to all data rights requests within 30 days.

1
Right to be Informed

You have the right to know what personal data New Jili holds about you, how we collected it, and how we use it. This Privacy Policy is our primary fulfilment of this right.

2
Right of Access

You can request a copy of the personal data we hold about you at any time. Contact support@newjili.best with your request and we will provide a data export within 30 days.

3
Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. Update your details in your account settings or contact our support team.

4
Right to Erasure

You may request deletion of your personal data. We will delete what we can within legal retention obligations — financial records must be kept for five years regardless of this request.

5
Right to Object

You can object to New Jili processing your data for marketing or non-essential purposes at any time. We will stop the relevant processing promptly upon receiving your objection.

6
Right to Data Portability

Where technically feasible, you may request your personal data in a machine-readable format to transfer to another service. Contact support@newjili.best to make this request.

Section 10

Minors and Underage Players

Our Policy on Data from Minors

New Jili is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. Our registration process requires age confirmation, and we verify age as part of our KYC process.

If you believe that a person under the age of 21 has created a New Jili account or submitted personal data to our platform, please contact us immediately at support@newjili.best. We will investigate the matter, close the account if verified, and delete any associated personal data without delay.

Parents and guardians are encouraged to monitor their children's internet activity and to make use of parental control tools on shared devices. New Jili recommends that shared household devices used to access our platform are password protected to prevent unauthorised access by minors.

Section 11

Changes to This Privacy Policy

Policy Updates

New Jili may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

When we make material changes to this Privacy Policy — changes that affect how we collect, use, or share your personal data in a meaningful way — we will notify registered players via email or through a platform notification when they next log in. We will not reduce your rights under this policy without clear notice and, where required by law, your consent.

We recommend checking this page periodically. Continued use of New Jili after a policy update constitutes your acknowledgement of the updated version.

Section 12

Contact Us About Privacy

How to Reach New Jili's Data Team

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how New Jili handles your personal data, please reach out through either of the following channels:

Email
support@newjili.best
Response within 2 business hours
Live Chat
Available 24/7 on-platform
For urgent data concerns

We are committed to resolving all privacy queries promptly and transparently. If you remain unsatisfied after raising your concern with New Jili, you have the right to escalate to the National Privacy Commission of the Philippines (NPC).

🔒 New Jili's Privacy Commitments to Filipino Players

Six concrete things New Jili does to protect your personal data — not aspirational statements.

256-Bit SSL Encryption

Every piece of data travelling between your device and New Jili's servers is encrypted with 256-bit SSL — the same standard used by major banks. Your login, your bets, your payment details — all encrypted in transit.

We Never Sell Your Data

New Jili does not sell, rent, or share your personal data with third parties for their marketing or commercial benefit. Your data is used to run your New Jili account — full stop.

Full Data Rights for Players

Access, rectify, delete, or export your data at any time. New Jili processes all data rights requests within 30 days. Your rights under the Philippine Data Privacy Act are respected and actively supported.

Minimal Data Collection

New Jili collects only the personal data that is necessary to operate your account, verify your identity, process payments, and meet our legal obligations. We do not collect data speculatively or unnecessarily.

Trained Staff Access Controls

Only New Jili team members who need access to personal data for their specific role have it. All staff with data access are trained in data protection obligations. Internal access logs are maintained and reviewed.

Breach Notification Commitment

In the unlikely event of a data breach affecting your personal information, New Jili will notify you and the National Privacy Commission as required by law — within 72 hours of becoming aware of the breach where it poses a significant risk.

❓ Privacy Questions Filipino Players Ask

Straight answers to the most common data privacy questions from New Jili players.

New Jili shares your GCash details only with GCash's own payment processing infrastructure for the purpose of completing your deposit or withdrawal transaction. We do not share your GCash number with any third party for marketing, analytics, or any other commercial purpose. GCash's own privacy policy governs their handling of your data on their side of the transaction.

Yes, you can request deletion of your personal data by contacting support@newjili.best. We will delete what we are legally permitted to. Financial transaction records must be retained for a minimum of five years under anti-money-laundering regulations regardless of your deletion request. Identity verification documents are also subject to minimum retention requirements. We will inform you of exactly what was deleted and what was retained — and why.

New Jili does not share your personal data with external advertising networks. Any promotional communications from New Jili are sent only to players who have opted in to receive them and are based on your activity within the New Jili platform — not third-party advertising profiles. You can opt out of promotional communications at any time through your account settings or by emailing support@newjili.best.

Contact New Jili support immediately at support@newjili.best or via live chat. Our team will temporarily lock your account, investigate the suspicious activity, and help you secure your account with a new password and updated two-factor authentication. Please also review your linked GCash and bank accounts for any unauthorised transactions and report those to your payment provider separately.
Your Data Is Safe · New Jili

🇵🇭 Play with Confidence – Your Privacy Is Protected at New Jili

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